Support

Technical Support Department

Terminal help desk, adding new card types, repairs:
info@payprotecohio.com

Customer Service Department

Statement & billing questions, batch & deposit information, bank account changes, name changes, additional locations:
info@payprotecohio.com

Voice Authorization Center

Please contact when your terminal says “Call Center” or when initiating a “Code 10″ verification on suspicious transactions:
Visa®/MasterCard: 800-291-4840
American Express: 800-528-2121
Discover Card: 800-291-4840

Have your merchant numbers ready.